Privacy Policy
Last updated: 11 November 2026
Kipsee turns a spare phone into a camera you can watch from your own phone. This policy explains what information the Kipsee app and the Kipsee service handle, why, and the choices you have. Kipsee is developed by Single Team ("we", "us"). Questions: [email protected].
The short version
- No account. We never ask for your name, email address, phone number or a password. Each installation creates a random ID.
- Your video and sound are not stored by us. They travel directly between your paired phones, encrypted. We cannot watch or listen to them.
- Sound recognition happens on the camera phone. Audio is never uploaded.
- We keep a small amount of technical data (described below) to run the service, deliver alerts, manage subscriptions and improve connection quality.
- No advertising, no selling of data, and no third-party analytics or advertising SDKs in the app.
1. Information that stays on your phones
The following is created and kept on your devices only. We do not receive it, except where noted:
- Live video and audio from the camera phone. It is sent to your paired viewer phones using WebRTC with end-to-end encryption (DTLS-SRTP), normally directly between the phones (peer to peer).
- Event history and snapshots (small still images taken when an alert happens). They are stored on the camera phone and sent to paired viewers over the encrypted connection.
- Pairing keys. The QR code you scan contains a 256-bit secret key. It never leaves your phones.
- Settings such as camera name, mode, alert rules, watch zones and language.
Uninstalling the app (or clearing its data) deletes this information from that phone.
2. Information our service receives
When the app is connected to the Kipsee service, our server receives and stores the following. None of it includes your name or contact details, and none of it includes video, audio or images.
| What | Why |
|---|---|
| Random installation ID, created by the app | To recognise the same installation over time, apply your plan and deliver alerts. |
| Device details: platform (Android or iOS), operating system version, app version, app language and the country part of it (for example "VN" from "vi_VN") | Compatibility, support, and writing notifications in your language. |
| Activity: first and last time seen, the days the app was used and whether as a camera or a viewer, whether a camera or viewer screen is open right now, and the camera mode | Detecting a camera that went offline so we can warn you, and counting active users. |
| Pairing group: a one-way hash derived from your pairing key, and which installations belong to it | Sharing a Pro subscription with the phones paired with the same camera, and knowing which phones to notify. The hash cannot be turned back into your key. |
| Alert events: the kind of event (for example "crying" or "glass breaking"), its level, the camera mode and the time | Sending push notifications to your viewer phones. |
| Connection quality: whether a connection succeeded, how long the first picture took, whether a relay was used, session length and amount of data | Finding and fixing connection problems. |
| Push notification token (viewer phones) | Delivering alerts when the app is closed. |
| Subscription status: plan, product, store, expiry date and whether it renews | Unlocking Pro features for your family. |
IP address. Like any internet service, our server sees the IP address of each request. We use it to deliver the response and to limit abuse (rate limiting). We do not store it in our database or use it to identify you; it may appear briefly in server logs.
3. How connections work
- Finding each other (signalling). Your phones exchange connection details through a message server. These messages are end-to-end encrypted with AES-256-GCM using your pairing key, so the message server cannot read them.
- Relay (Pro). When a direct connection is not possible, Pro subscribers' video can pass through our relay (TURN) server. It forwards the stream still encrypted end-to-end; it cannot decrypt, view or record it.
4. Service providers
We use a small number of providers to run Kipsee. Each receives only what it needs:
- Hosting provider for our servers, which store the information in section 2.
- Google Firebase Cloud Messaging (and Apple Push Notification service on iPhone) to deliver notifications. They receive the push token and the notification text: the camera name you chose and the kind of event (for example "Nursery: Your child is crying"). Please do not put personal information in camera names.
- Apple App Store and Google Play process purchases. We never receive your payment card details.
- RevenueCat helps us manage subscriptions. It receives your random installation ID and the purchase information from the store.
We do not sell or rent personal information, and we do not share it for advertising.
5. Permissions
- Camera and microphone on the camera phone, to stream video and sound and to recognise sounds on the device. On the viewer phone, the microphone is used only while you hold the talk button.
- Notifications, to alert you.
- Camera on the viewer phone, to scan the pairing QR code.
You can change permissions at any time in your phone's settings.
6. How long we keep information
- Connection quality events, alert events and daily activity: deleted automatically after 180 days.
- Installation records and pairing groups: kept while the app is in use, and deleted on request.
- Push tokens: replaced when the phone issues a new one and removed when they stop working.
- Subscription records: kept as long as needed to provide Pro and to meet accounting and legal obligations.
7. Legal bases (EEA, UK and similar laws)
We process the information in section 2 to provide the service you asked for (performance of a contract), and for our legitimate interests in keeping the service reliable and secure and in understanding how it is used, in a way that does not identify you. Camera, microphone and notification access is based on the permissions you grant on your phone.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your information, to object to or restrict its processing, and to complain to your data protection authority. Because we never learn who you are, we cannot look up records by name or email: write to [email protected] and we will work with you to identify the records of your installation. We do not ask for more information than we need to handle your request. Uninstalling the app removes everything stored on the phone, and the activity and event data on our server is deleted automatically after 180 days.
9. Children
Kipsee is meant to be used by adults, such as parents and caregivers. It is not directed at children, and we do not knowingly collect personal information from children. A camera may of course show children; their video and sound are not stored by us (section 1).
10. Security
We use end-to-end encryption for video, sound and signalling, HTTPS for all connections to our server, and we keep the data we store to a minimum. No system is perfectly secure, so please keep your phones locked and only share pairing QR codes with people you trust.
11. International transfers
Our servers and service providers may be located in countries other than yours. Where the law requires it, we rely on appropriate safeguards for these transfers.
12. Changes
If we change this policy, we will update the date at the top of this page and, for important changes, tell you in the app.
13. Contact
Single Team, email: [email protected].