Terms of Service

These Terms of Service ("Terms") govern your use of the Kipsee mobile app and related services (together, "Kipsee"), provided by Single Team ("we", "us"). By installing or using Kipsee you agree to these Terms. If you do not agree, do not use Kipsee. Our Privacy Policy explains how we handle information.

1. What Kipsee is

Kipsee lets you use one of your phones as a camera and watch it from another phone. It can show live video, let you talk through the camera phone, and send alerts based on sounds, movement and the state of the camera phone. Kipsee works with devices, networks and operating systems that we do not control.

2. Kipsee is not a safety or medical device

Kipsee helps you keep an eye out. It does not replace a responsible adult nearby, and it is not a medical device, a safety device, an alarm system or an emergency service.

• Never leave a child or a person who needs care alone because you are using Kipsee. Never leave a child alone in a vehicle, even with air conditioning running.
• Alerts and video can be delayed, interrupted or missed, for example because of network or power problems, a flat battery, an overheated phone, operating system restrictions, missing permissions, notification settings, or the limits of sound and movement detection.
• Do not rely on Kipsee as your only way of protecting people, pets or property. In an emergency, contact your local emergency services.
• Kipsee is not designed to detect or prevent sudden infant death syndrome or medical conditions.

3. Who may use Kipsee

You must be an adult (at least 18, or the age of majority where you live) to use Kipsee and to buy a subscription.

4. Use Kipsee responsibly and lawfully

You are responsible for how and where you use Kipsee. In particular, you agree:

• to place cameras only where you have the right to do so;
• to follow the laws that apply to you about recording, monitoring and privacy, including any requirement to inform people or obtain their consent (for example other household members, caregivers, guests or relatives being watched);
• not to use Kipsee to watch anyone secretly, to harass or stalk anyone, or in places where people expect privacy, such as bathrooms, unless the law allows it and those people have agreed;
• not to share pairing QR codes with people you do not want to give access to the camera;
• not to misuse the service: no reverse engineering except where the law allows it, no attempts to break its security, overload it, or use it to send unlawful content.

5. Free and Pro

• The Free plan includes one camera and one viewer, with the features described in the app. We do not charge for safety alerts such as connection lost, low battery and overheating.
• Pro is an auto-renewing subscription (monthly or yearly) bought through the Apple App Store or Google Play. Prices are shown in the app before you buy. One subscription applies to the phones paired with the same camera.
• The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel it in your App Store or Google Play account settings. Deleting the app does not cancel the subscription.
• Payments, free trials and refunds are handled by Apple or Google under their terms. Where the law gives you a right to cancel or to a refund, these Terms do not limit it.
• We may change prices or plan features in the future. Price changes apply from your next renewal, and the store will tell you as required.

6. Your licence to use Kipsee

We give you a personal, non-exclusive, non-transferable, revocable licence to use Kipsee on devices you own or control, for your own non-commercial purposes, in line with these Terms and the rules of the store you downloaded it from. Kipsee, its name, logo and content belong to us or our licensors.

7. Third-party services

Kipsee relies on services from others, such as app stores, push notification services and network providers. Their terms apply to your use of them, and we are not responsible for them.

8. Availability and changes

We work to keep Kipsee running, but we do not promise that it will always be available, error free or compatible with every device. We may update, change or stop parts of Kipsee. If we stop offering Pro, we will tell you in advance where we reasonably can.

9. Disclaimer

To the extent permitted by law, Kipsee is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of fitness for a particular purpose, reliability, or that alerts will be delivered. Some places do not allow certain disclaimers, so parts of this section may not apply to you.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for any loss or harm arising from an alert or video that was delayed, interrupted or not delivered. Our total liability for any claim relating to Kipsee is limited to the amount you paid us for Kipsee in the 12 months before the claim, or USD 50 if you have not paid anything. Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

11. Ending your use

You may stop using Kipsee at any time by uninstalling it (and cancelling any subscription in your store account). We may suspend or end access for anyone who seriously or repeatedly breaks these Terms.

12. Changes to these Terms

We may update these Terms. We will change the date at the top of this page and, for important changes, tell you in the app. If you keep using Kipsee after the changes apply, you accept the new Terms.

13. Governing law

These Terms are governed by the laws of Vietnam. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts where the law allows it.

14. Contact

Single Team, email: [email protected].